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Customer Service Specialist

Customer Service Specialist
Tracking Code
1321671
Job Description
A+ Pest Control is a leader in the pest control industry and we are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you will provide customer service assistance to our customers over the telephone and enter customer data into the computer.
We offer:
+ Competitive hourly pay
+ Comprehensive benefits package including medical, dental, vision & life insurance
+ 401(k) plan with company match and employee stock purchase plan
+ Paid vacation, holidays and sick leave
+ Employee discounts, tuition reimbursement, dependent scholarship awards
+ Quality, comprehensive training
Responsibilities include:
+ Performs outbound calls to customers to follow-up on service received
+ Answers inbound customer service calls with an open, friendly greeting
+ Utilizes strong listening skills and probing questions to identify the customer?s concern and evaluate their needs
+ Uses strong communication skills to communicate/empathize with customers
+ Updates customer information in the system through accurate, timely data entry
+ Provides reliable follow-up with the customer within the communicated window of time
+ Entering payroll and ensuring accuracy
+ Performing Accounts Payable
Ideal candidate will have excellent customer service and computer skills, the ability to multi-task, follow up and work independently. Ability to work from 10:00 a.m. to 7:00 p.m. Monday through Friday and some Saturdays required. Must be able to pass a background check, physical and drug screen.
If you are interested in joining our team, please apply now!
A+ Pest Control, a subsidiary of Rollin, Inc., is an Equal Opportunity Employer and promotes diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We are a drug-free environment.
Keywords: customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication
Job Location
Edmond, Oklahoma, United States
Position Type
Full-Time/Regular


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