Customer Service Specialist

Customer Service Specialist
Tracking Code
Job Description
A+ Pest Control is a leader in the pest control industry and we are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you will provide customer service assistance to our customers over the telephone and enter customer data into the computer.
We offer:
+ Competitive hourly pay
+ Comprehensive benefits package including medical, dental, vision & life insurance
+ 401(k) plan with company match and employee stock purchase plan
+ Paid vacation, holidays and sick leave
+ Employee discounts, tuition reimbursement, dependent scholarship awards
+ Quality, comprehensive training
Responsibilities include:
+ Performs outbound calls to customers to follow-up on service received
+ Answers inbound customer service calls with an open, friendly greeting
+ Utilizes strong listening skills and probing questions to identify the customer?s concern and evaluate their needs
+ Uses strong communication skills to communicate/empathize with customers
+ Updates customer information in the system through accurate, timely data entry
+ Provides reliable follow-up with the customer within the communicated window of time
+ Entering payroll and ensuring accuracy
+ Performing Accounts Payable
Ideal candidate will have excellent customer service and computer skills, the ability to multi-task, follow up and work independently. Ability to work from 10:00 a.m. to 7:00 p.m. Monday through Friday and some Saturdays required.
If you are interested in joining our team, please apply now!
A+ Pest Control, a subsidiary of Rollin, Inc., is an Equal Opportunity Employer and promotes diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We are a drug-free environment.
Keywords: customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication
Job Location
Edmond, Oklahoma, United States
Position Type

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.